Andhra Pradesh implements data-driven economic and social transformation

Last November, the Andhra Pradesh Chief Minister symbolically cut the ribbon to inaugurate the Real Time Governance Centre (APRTG) in Vijayawada, India. It has now been operational for exactly an year. Has the centre managed to achieve the objectives laid out by the government and achieved its goal? Here is a look at how impactful it has been for the citizen of Andhra Pradesh , the AP Government as well as Hitachi Consulting.

In the mad scramble to get the centre ready for operations, we never lost sight of the key goals that had been put in place for the APRTG. The next few months were spent in refining the views, reports, analytics and metrics. It was a herculean task to on board each of the departments and the disparate data that was thrown our way - but we succeeded. 

Did the project deliver value to it's stakeholders?

Public Safety and Welfare

  • New technology improved processing at ration shops. People report they used to stand in line for hours and now complete transactions in 5-10 minutes.
  • Public safety is improving. For example, the RTG center helped police rescue an infant abducted from a hospital within 48 hours. CCTV footage identified the suspect, and police apprehended her. An accused murderer was captured within hours of the incident, using data sent to the RTG center from a monitoring drone. Overall, the government reports a reduced crime rate.

Data and Analytics

  • The RTG center collects and consolidates data from all government departments, to create one data set that can be used by any department. “We now have a single source of truth,” reports Mr. Babu A., CEO, Real Time Governance, Andhra Pradesh.
  • Since farming represents a major segment of the population, numerous new programs are underway, designed to help AP State’s farmers.
  • Soil health cards created from sensor data on nutrients, moisture levels and other parameters enable the government to recommend what farmers should plant for best results.
  • Analysis of activities and data identifies how to help farmers increase their income; goal is to double farmers’ income.
  • Fertilizer usage and crop production data helps provide guidance to farmers on best practices and recommendations for future planting.
  • Examples of other types of data analysis include energy usage, early notification of diseases being reported and effectiveness of treatments.

Disaster Management/Relief

  • When a boat with 30 passengers capsized on a lake, the RTG center coordinated the rescue response. This included interacting with the local rescue team, directing ambulances to the rescue site, lining up available doctors, identifying hospitals with available beds to receive the injured and tracking the emergency rescue vehicles.
  • When the typhoon season arrives, the RTG center will identify flood areas and coordinate evacuation of people and livestock in an orderly manner, to lower the loss of life from the storms.

The RTG center integrates technology and administration for the benefit of its citizens. It consolidates data from all government departments to create insights that transform citizen services. Local command centers are being created in the 13 districts and will be integrated with the RTG center. AP State’s focus is to use technology to reach and serve “the last citizen.” With the RTG center, AP State is enabling more efficient and optimal ways to help citizens prosper, receive government services, and more quickly recover from natural disaster events.

The project has also won many accolades - the prestigious Hitachi Transformation Award 2018 under the Excellence in IOT category, the GLOBAL PRIZE Winner – “Grand Prix Prize” for the Hitachi Inspiration of the Year Global Award 2018. The project was showcased at the Word Economic Forum at Davos in January 2018 in the presence of Higashihara-san.

Watch the video that highlights how the RTG center enables quick decision-making to better serve the people of India.