My colleague, Mark Williams, Head of Retail, opened Hitachi Consulting’s Drapers Digital Festival presentation today with this deliberately rhetorical question. The world of Retail, as Mark said, may be ‘fractured’ but it’s not broken - just ask those players who are clearly bucking the trend.

Disruptive technologies such as Hitachi’s LiDAR can at last offer hugely valuable insight into what customers actually do when they enter a store. It’s already running live in Japan and the time is right to bring it to EMEA.

The Drapers Digital Festival audience was intrigued and impressed. Let us help you to understand the business value and benefits such insight delivers. Don’t be part of ‘fractured’ Retail...